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Terms & Conditions

I. Subject

Art. 1. These general terms and conditions are intended to regulate the relations betweenLaborbio Ltd., 1463 Sofia, 41 Nikola Slavkov Str.,UIC 000711860, represented by Keran Ivanov, hereinafter referred to as the supplier , and Customers, hereinafter referred to as users, of The electronic Shop "LabMag", hereinafter referred to as "e-store" .

II. SUPPLIER Information

Art. 2. Information According to the Electronic Commerce Act and the Consumer Protection Act:

Name of supplier: Laborbio Ltd. 

Headquarters and address of management: 1463 Sofia, 41 Nikola Slavkov  Str.  

Address for activity: 1463 Sofia, 41 Nikola Slavkov Str. 

Contact information: Sofia, Email: , tel: + 359 2 950 6000 

​Registration in public registers: UIC 000711860, 

​Personal Data Controller Certificate number: No 3044 


Supervisory authorities: (1) Commission  for personal data protection Address: Sofia, ul."Ivan Evstatiev "Geshov"No 15, tel.: (02) 940 20 46 Fax: (02) 940 36 40 Email:, Commission  for consumer protection Address: 1000 Sofia, Bulgaria Slaveykov "No4а, fl. 3,  4 and 6, tel.: 02/980 25 24 Fax: 02/988 42 18 Hotline: 0700 111 22 Web  site: 

Registration under the Law for value ADDED tax no BG 000711860 



Art. 3. E-STORE is available at the Internet address, through which the users  can conclude contracts for the sale and delivery of goods offered by e-store, including the following:

  1. To register and create a profile to browse the e-store  and use the additional information services ;

  2. To conclude contracts for the purchase and  sale of goods offered by the e-store;

  3. To make any payments in connection with  the contracts concluded with e-store, according to  the means of payment supported by e-store.

  4. To receive information about new products offered by e-store;

  5. To review the goods, their characteristics, prices and terms of delivery;

  6. To be informed about the rights stemming from the law  primarily through the interface of the e-store Internet website;


Art. 4. The Supplier shall deliver the goods and guarantee the rights of the usersprovided for in the law, in good faith and in the context of the accepted practices, and the terms and conditions of consumer or commercial law.


Art. 5. (1) Users conclude a contract for the purchase and sale of goods offered by e-store via the  interface on its website, available at  www.labmag.euor via other means of remote communication.

  1. Under the contract concluded with the users for the purchase and sale of goods,  the supplier undertakes to deliver to the user and transfer ownership to the user of the goods designated by the user through the e-store interface.

  2. The Users shall pay the supplier remuneration for the delivered goods  under the conditions set out in the online  store and these general terms. The remuneration is in the size of the price, declared by the Supplier  on the web site of the e-store on the Internet.

  3. The supplier shall deliver the goods ordered by  the users within the time limits and conditions defined by the supplier on the e-store page and in accordance with these terms and conditions.

  4. The shipping charges shall be determined separately and explicitly from the price of the goods.


Art. 6. (1) The user and the supplier agree that all statements between them in connection with the conclusion and execution of the purchase and sale contract may be made electronically and by electronic statements as defined in the Electronic Document and Electronic Signature Act and art. 11 of the Electronic Commerce Act.

IV.  USE OF e-store


Art. 7(1) In order to use the e-store to conclude contracts for the purchase and sale of goods, the  usermust enter a remote access user name and password chosen by him, where the electronic requires registration and authentication.

  1.  The remote access user name and password shall be set by the user  during electronic registration on the website of the supplier .

  2. By filling in your data and pressing the "Yes, accept" and "registration" buttons, the user  declares that He is familiar with these terms and conditions, agrees with their content and undertakes to comply unconditionally with them.

  3. The supplier confirms the user  's registration by sending a letter to an e-mail address specified by the user,  to which information about the activation of the registration is also sent. The recipient  confirms the registration and conclusion of the contract by electronic reference (link) in the letter confirmation letter sent by the supplier. After the confirmation, an account is created a nd a contractual relationship arises between the user and  the supplier.

  4. When registering, the user undertakes to provide correct and up-to-date information and to promptly update the information they provided during registration, in case of change.

  5. If the user uses a  third-party web profile or social network account for registration, a party to the contract is the person who is the holder  of the social network or other account used for registration. In that case the Supplier has the right of a ccess to the data necessary to identify the user in the relevant social or other network.


Art. 8. (1) The email address provided during the initial registration of the user , as well as any subsequent email address used for exchange of statements between the userand  thesupplier, shall be " Primary E-mail address " within the meaning of these terms and conditions.

The user has the right to change his or her primary email address for contact .

  1. Upon receipt of an application for change of the primary email address,  the supplier sends a request to confirm the change. The Confirmation Request for a is sent by the Supplier  To the new  the Email Address provided by the user.

  2. The change of the primary e-mail address is made after confirmation by the  user, expressed by a reference contained in the Confirmation request email sent by the Supplier to the new e-mail address .

  3. The supplier shall inform the user of  the change effected by e-mail , sent to the primary e-mail address  specified by the user before the Change under para. 2. 

  4. The supplier shall not be liable to the user  for an unlawful Change of the primary email address.

  5. The supplier may require the user  to use the primary e-mail address in specific cases.


V. TECHNICAL STEPS FOR concluding a contract for purchase and sale


Art. 9. (1) Users use the interface on the supplier 's page to conclude contracts for the purchase and sale of goods offered by thesupplier  in the e-store.

  1. The contract is concluded in Bulgarian language.

  2. The contract between the supplier and  the user represents these general terms and conditions, available at

  3. Party to the contract with the supplier is the  user according to the data provided during the registration and contained in the  user profile of the user. To avoid any doubt, this is the data which  was used to create the user account in the Supplier’s e-store web site .

  4. The supplier shall include in the interface of its website the technical means for identifying and correcting errors in the entered data before  the statement of conclusion of the contract is made.

  5. This contract shall be deemed to have been concluded from  the moment of the user 's registration with  the supplier. The contract of purchase and sale of goods is considered as concluded from the moment of its application by  the user through the supplier's interface.

  6. For the conclusion of this contract and for the conclusion of the contract of  purchase and sale of goods, the supplier shall expressly inform the  user in an appropriate manner  by electronic means.

  7. The statement on the conclusion of the contract and the acknowledgement of receipt shall be deemed to have been received  when their addressees have the ability to access them.

  8. The supplier delivers the goods to the address specified by the  users and is not liable in case the information designated by the  users is inaccurate or misleading.


Art. 10. Users conclude the contract of sale with the supplier in the following procedure:

  1. Registration in an e-store and providing the  necessary data if the user  does not have an account with the e-store;

  2. Logging into the system for making orders at an e-store  by identifying with the user name and password;  

  3.  Selecting one or more of the offered goods at an e-store  and adding them to a list of goods for purchase;

  4. Provision of data for delivery;

  5. Accepting the method of payment of the price and the time of its  execution.

  6. Order confirmation ;


VI.  PARTICULAR OBLIGATIONS of the supplier. Consumer protection  

Art.11.The rules of this section VI of these general terms and Conditions shall apply to  the

Users who, according to the data entered on the conclusion of the purchase or registration contract can be deemed as consumers within the meaning of the Consumer Protection Act, The Electronic Commerce Act and/or Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts.


Art. 12. (1) The main characteristics of the goods offered by thesupplier  are defined in the profile of each item offered on the website of thee-store.

  1. The price of the goods inclusive of all taxes is determined by the supplier in  the profile of each item offered on the website of E-store.

  2. The value of the postal and transportation costs not included in the price of the goods shall be determined by the  supplier and provided as information to the  users at one of the following times before the conclusion of the contract:

-In the profile of each of the goods offered by the supplier in the e-store;

-When selecting the goods for the conclusion of the contract of purchase and sale;

  1. The method of payment, delivery and performance of the contract is defined in these general terms and conditions, as well as the information provided to the  user on the supplier's website .

  2. The information provided to users under this article is current at the time of its  visualization on the website of the supplier e-store  before the conclusion of the purchase and sale contract.

  3. The supplier must indicate the conditions for delivery of the individual goods on the website of the e-store.

  4. The supplier shall indicate, before the conclusion of the contract , the total cost of the order for all goods contained therein.


Art. 13. The user agrees that the supplier has the right to request and accept an advance payment for contracts concluded with the user for the purchase and sale of goods and their delivery.

Art. 14. (1) The user shall have the right, without compensation or penalty and without giving any reason, to withdraw from the concluded contract within 7 working days from the date of receipt of the goods.

  1. The right of withdrawal under para. 1 shall not apply in the following cases:

  • For the supply of goods and the provision of services the price of which  depends on fluctuations in the financial markets The supplier  is unable to control;

  • For the supply of goods, manufactured in accordance with the requirements of the user or on his individual order;

  • For the supply of goods which, by their nature, are consumed or cannot be returned  or are liable to rapid deterioration, or are susceptible to the deterioration of the Qualitative characteristics, including perfumery and cosmetic Products;

  • For the supply of audio and video recordings or software products unsealed by the user;

  • For the delivery of newspapers, magazines and other periodicals ;

  1. Where The supplier has not fulfilled his obligations  to provide information as defined in article 54 of the Consumer Protection Act, he consumer has the right to withdraw from the contract concluded within three months of the date of receipt of the goods.  Where the information referred to in this paragraph is made available to the consumer within the withdrawal period, it shall start to run from the date of its submission.

  2. If the user exercises his right of withdrawal under para. 1, The supplier shall be obliged to reimburse  him in full the sums paid by the user no later than 30 calendar days from the date on which  the consumer exercised the right of withdrawal from the concluded Contract. The  amount that the consumer has paid under the contract shall be deducted from the cost of returning the goods, unless the consumer has returned the goods at his own expense and has notified  The supplier.

  3. The user undertakes to store The goods received by the supplier  , their quality and safety during the term under para.1. the


Art. 15. (1) Theperiod of delivery of the goods and the starting point from which they run is determined for each item separately at the conclusion of the contract with the user through the website of the  suppliere-store, unless the goods are ordered in one delivery.

  1. In the event that the user and the supplier have not defined a delivery period, the period of

Delivery of the goods is 30 working days from the date of the order placed by the user through the website of the supplier e-store.

  1.  If the supplier is unable to perform the contract because  he does not have the goods ordered, he is obliged to notify The consumer and reimburse the sums paid by him within 30 working days from the date on which  the supplier should have fulfilled his obligation under the contract. 

  2.  In the cases under para. 3, the supplier shall be entitled to deliver the goods of the same quality and price  to the user. The supplier shall notify the user electronically of the modification of the execution of the contract.

  3. In the event of the exercise of a right of withdrawal from the supply contract under para. 4, the cost of  returning the goods shall be borne by the supplier.


Art. 16. (1) The supplier transmits the user's data after verifying the fulfilment of the requirements and the existence of the circumstances under art. 61 of the Consumer Protection Act.

  1. The user and the supplier shall certify  the circumstances under paragraph 1 in writing at the time of delivery by a handwritten signature, unless  otherwise agreed .

  2. The user and the supplier  agree that the requirements under paragraph 1 and article 61 of the consumer Protection  Act  will be met, if the authentication was made by a person for who, according to the circumstances, we can infer that he will pass on the information to the user who is a party to the contract.


VII. OTHER conditions


Art. 17. (1) The supplier delivers and transmits the goods to the user at the time of the conclusion of the contract.

(2)if the period under para. 1 is not expressly agreed between the parties at the conclusion of the contract, the supplier delivers and transmits the goods within a reasonable time, but not later than 2 months.


Art. 18. The user must review the goods at the time of delivery and transfer from the

Supplierand if it does not meet the requirements to notify the supplier immediately.




Art. 19. (1) The supplier takes measures to protect the personal data of the user

Under the Personal Data Protection Act.

  1. For the security of user's personal data,  the supplier will only send the data to an e-mail address that has been specified by  the users at the time of registration.

  2. The supplier accepts and announces on its website a privacy policy, available at


Art. 20. (1) at any moment, the supplierhas the right to require the user to authenticate and to certify the authenticity of each of the circumstances and personal data announced during the registration.

In the event that for any reason the user has forgotten or lost his/her user name and password, the provider has the right to apply the announced "procedure for lost or forgotten user names and passwords", available at


IX. AMENDMENT and ACCESS to the GENERAL conditions


Art. 21. (1) These general terms and conditions may be amended by the supplier , for which the latter will appropriately inform all usersof an e-store that have a registration.

  1. The supplier and the user  agree that any supplementing and amending of these general terms and conditions shall have effect  on the user after an explicit notification by the  supplier and if the user  does not state in the given 14 days that they reject them .

  2. The user agrees that all statements made by the  supplier in connection with the amendment of these general terms and conditions will  be sent to the e-mail address indicated by the user at registration. The user agrees that e-mails sent in accordance with this article need not be signed with an electronic signature in order to affect him.

X. 22. The supplier publishes these general terms and conditions at,together with any additions and amendments thereto.

X. Termination


Art. 23. These general terms and conditions and the user 's contract withthe supplier are terminated in  the following cases:

  • Upon termination and declaration in liquidation or bankruptcy of one of the parties to the contract;

  • By mutual Consent of the parties in writing ;

  • Unilaterally, with notice by either party in the event of failure of the other party's obligations ;

  • In the case of objective inability of a Contracting Party to perform its duties ;

  • In case of seizure or sealing of equipment  by public authorities;

  • In case of deletion of the user 's registration on the website of the  e-store. In this case, the contracts concluded, but not yet outstanding, shall remain in force and be enforceable ;

  • In the event of the exercise of a right of withdrawal pursuant to article 55, paragraph 1 of  the law on consumer protection.

 XII. OTHER Conditions


Art. 24. The eventual invalidity of any provision of these general terms and conditions shall not invalidate the entire contract.


Art. 25. the laws of the Republic of Bulgaria shall Apply to matters relating to the execution and interpretation of this contract .


Art. 26. all disputes between the parties to this contract will be resolved by the competent court or the Consumer Protection Commission.


Art. 27. These general terms and conditions shall enter into force for All Labmag users.